RETURN, REFUND & CANCELLATION POLICY

Last Revised: 2021-08-25


All our clients are very important to us, that's why LearnElectronics India ("Company"), has created the following Return, Refund & Cancellation Policy to let You know how we handle the returns, refunds & cancellations for the goods ordered and bought on our website http://www.learnelectronicsindia.com ("Website").


The terms "You," "Your," and "Yours" refer to the entity/ person/ organization using our Website. When this policy mentions "we", "us,", and "our" it refers to the Company and its subsidiaries or /and affiliates. The term "goods" refers to any product or item bought on our Website by You.
This Return, Refund & Cancellation Policy is governed by our Terms of Services.


For any questions regarding this Return, Refund & Cancellation Policy, or any requests regarding the refunds and returns, please contact us by email at learnelectronicsindia.com@gmail.com.


This Return, Refund & Cancellation Policy does not limit Your statutory rights to withdraw or rights You may have in relation to incorrect, damaged, or defective goods or services.


STANDARD RETURNS & REFUND

 

  • Any goods that You wish to return must be in the original packaging and unopened, in a condition fit for resale. If the Goods to be returned do not meet these conditions, we will be unable to offer a refund.

  • If the item is not subject to an Exception, you must place your refund request within 7 of delivery of the item.

  • Please contact our Support to begin the return and refund process, Support team will walk you through the process and help you.

  • In case of the return of the goods, you will be responsible for paying the return shipping costs.

  • You must exercise the return right responsibly and return the product in the original neat packaging, as well as return all complete parts of the product.

  • You are responsible for the complete set of the returned goods. If the goods are not complete, we won't be able to accept the returned goods and issue a refund.

  • Once the Goods have been received and checked by our staff, a refund will be authorized by the same method that the payment was made.

  • Depending on your financial institution, refunds can take up to 14 to be credited to your original payment method. In all cases, we have the right to suspend the refund until the goods are received back and inspected.

  • If You fail to meet the deadlines of our Return policy, we will be unable to offer a refund.


RETURN EXCEPTIONS

 

  • Your right to return quality goods purchased in the online store does not apply to:

  • Goods that are not suitable for return because of sanitary and health reasons.

  • Goods that have been personalized for your buyer.

  • Goods that are likely to degrade or pass their expiration dates quickly, such as food.

  • Goods that are inseparably mixed with other goods after delivery.

  • Goods that have been unpacked after delivery, such as packaged video or audio recordings or packaged software that have been unpacked after delivery.

  • Newspapers, periodicals, or magazines.

  • Discounted items can not be returned.

DEFECTIVE GOODS

 

  • In certain cases, such as defective, damaged, or wrong goods, you may be required to provide evidence of the issue, such as a photo or video, or to return the item to receive a refund.

  • You must contact our company at learnelectronicsindia.com@gmail.com within 7 upon purchase and provide detailed information, such as:

    • Proof of purchase

    • Order number

    • Product name

  • Information about the defect, failure, or missing part of the item

  • Defect evidence (e.g. a photo or video of the item, a photo of the defective area (if it is possible to take a photo), a photo of the packaging, other).

  • When